Help Center

1.How to Use?

Lipstick Usage Tips:

• Start with clean, dry lips for the smoothest application.
• Apply directly from the lipstick or use a lip brush for added precision.
• For a more defined look, use a lip liner before applying lipstick.
• Apply a second thin layer if you prefer more intense color.
• Reapply as needed after eating, drinking, or throughout the day.

2.Ordering & Payments

How to Place an Order:

1. Browse products in the Shop section.

2. Click Add to Cart.

3. Proceed to checkout and select payment method.

4. You can place your order directly by phone, via WhatsApp, or by sending a message on Facebook & Instagram. 

Payment Options:

• Cash on Delivery (COD)

• bKash / Nagad

• Credit / Debit Card

Promo Codes / Offers:

• Apply the code at checkout to avail discounts.

3.Shipping & Delivery

Nationwide shipping available.

Estimated delivery: 2–5 business days.

Good packaging ensures product safety.

4.Returns & Refunds

Eligibility:

• Product must be unopened and in original condition.

• Return request must be made within 7 days of delivery.

How to Return:

1. Contact support via phone/email/WhatsApp.

2. Share order number and reason.

3. Ship the product back following instructions.

Refund:

• Refund processed within 2–5 business days.

• Amount refunded to original payment method.

5.Account

• Create an account to track orders & manage preferences.

• Update personal information anytime in My Account.

6.FAQs